We are dedicated to safeguarding and respecting your privacy. This policy outlines the principles by which we collect and process personal data provided by you or collected from you. Please carefully read the following to comprehend our perspectives and practices regarding your personal information and how we handle it.
Collection and Use of Personal Information
We may collect and process the following information related to you:
Information You Provide Us
You can share your information with us through various means such as filling in forms on our website, corresponding via phone, email, or other channels. This includes providing information during the registration process, subscribing to our services, searching for products, placing orders, participating in discussion boards or social media functions, entering contests or surveys, signing up for catalog mailings or email offers, contacting our customer service, or reporting issues. The information you provide may include your name, address, email address, phone number, details of the products you are interested in, and any content you choose to upload, such as product reviews, comments, or forum posts.
How We Use the Information You Provide
We utilize the information you provide to fulfill our contractual obligations, deliver the requested information, products, and services, inform you about service changes, present website content effectively, and directly or indirectly contact you for marketing purposes. We adhere to applicable laws and regulations when conducting marketing activities. You have the right to object to such use of your information by contacting us through our "Contact Us" page. If you have given us consent or made a previous purchase, we may contact you regarding your purchased products, inform you about goods and services that may interest you, share our occasional offers, or send you our annual catalog. We may use email, SMS, postal mail, or other means to communicate marketing materials. You will have the opportunity to opt out of receiving marketing communications both when providing your contact information and at any time afterward by clicking the relevant link in an email or SMS or by contacting us through our "Contact Us" page. If you choose not to receive further marketing information, we will refrain from contacting you for marketing purposes. However, we may retain your information in our database(s) for non-marketing purposes, such as legal compliance. Please note that it may take a few days to update our records after you opt out, and during this time, you may still receive marketing communications.
Information We Collect About You
During your visits to our website, we may collect the following information:
Technical Information:
Internet protocol (IP) address used to connect your computer to the internet
Login information
Browser type and version
Time zone setting
Browser plug-in types and versions
Operating system and platform
Information about Your Visit:
Full Uniform Resource Locators (URLs) clickstream to, through, and from our website (including date and time)
Products viewed or searched for
Page response times, download errors
Length of visits to certain pages
Page interaction information (such as scrolling, clicks, and mouse-overs)
Methods used to browse away from the page
Phone number used to contact our customer service
How We Use the Information We Collect
We utilize the collected information for administrative purposes, internal operations, troubleshooting, data analysis, research, statistical and survey purposes, website improvement, enabling interactive features, ensuring site security, measuring the effectiveness of advertising, delivering relevant advertisements, and providing suggestions or recommendations for you and other users.
Data Retention
We retain your data only for the necessary period to fulfill the purposes stated in this privacy policy. Different types of data may have different retention periods, all of which comply with applicable laws and regulations.
Cookies
Our website employs cookies to distinguish you from other users and enhance your browsing experience while improving our site's functionality.
Disclosure of Your Information
We may share your information with selected third parties, including business partners, suppliers, and subcontractors, to perform contractual obligations. These parties are contractually bound to handle your information solely for the provision of services to us and you, not for any other purpose. We may also engage analytics and search engine providers to improve our website based on our instructions. Your information will only be disclosed to these companies with your consent, which can be withdrawn at any time.
We may disclose your personal information to third parties in cases where we are obligated to comply with legal or regulatory requirements, enforce our terms of use, defend against third-party claims, or safeguard the rights, property, or safety of our employees, customers, or others. This includes sharing information with organizations for fraud prevention, security, credit risk reduction, and the prevention of illegal activities.
Your Rights
You have the right to review and update your registered account details by signing in at any time. Additionally, you have the right to access, rectify, modify, or delete any information we hold about you. If we are not entitled to use your personal information or if certain circumstances apply, you have the right to object to the processing of your data or request its restricted processing. To exercise these rights, please contact us through the "Contact Us" section. We may need to verify your identity before disclosing any information to you.
Our website may contain links to websites of partner networks, advertisers, and affiliates. These websites have their own privacy policies, and we do not accept responsibility or liability for their policies. Before submitting any personal data to these websites, please review their respective policies.
Changes to Our Privacy Policy
This policy was last updated in November 2022. Any future changes to our privacy policy will be posted on this page and, when appropriate, communicated to you via email. Please check this page frequently for updates or modifications to our privacy policy.